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Organic Growth???

이미 주지하다 시피 CK의 올해 Core Management Direction은 한마디로 Organic Growth입니다. 한국말로는 유기적 성장을 의미하는 이말은 Edward D. Hess의 The Road to Organic Growth라는 책을 보면 아주 일목요연하게 의미가 정리가 되어있습니다. 하나 하나 우리의 현재 상태에 비교해서 살펴 봅시다.  

The Six Keys to Organic Growth

“Growth achieved through a commitment to customer satisfaction, employee engagement, and core profitability—organic growth—is a smart long-term strategy for any company. Organic growth represents the underlying strength and vitality of the core business.” (p. 1)

“Our investigation found that [high-organic growth] companies generally possessed the six keys discussed below.” (p. 20)


1. An Elevator Pitch Model
“High growth companies have a simple, understandable business model that their employees can understand and execute—none has a complex or sophisticated strategy.” (p. 70)



2. Instill a “Small Company Soul” into a “Big Company Body”

“High organic growth performers have a small-company soul housed in a big-company body. A small company soul is entrepreneurial, with employees having ownership of the customer, being held accountable for results, and sharing in the rewards of those results.” (p. 81)

3. Measure Everything

“One of the six keys to building a consistent high organic growth company is measurement—of everything. The 22 companies on the organic growth index (OGI) list track a variety of metrics—financial, operational, behavioral—to understand which areas of their business are not performing as efficiently as possible, and then they take action to shore up those numbers.” (p. 97)

4. Build a People Pipeline

“All the high-growth companies have a high management and employee retention, high employee loyalty, and high employee productivity as compared with their competition. Employees in these companies ‘own’ their results and their careers, and most even own part of the company. These companies’ management teams are frequently home grown, with long company tenures.” (pgs. 22, 117)

5. Leaders: Humble, Passionate, Focused Operators

“Rather than being overly confident about their success, at high organic growth companies, leaders are frequently paranoid about complacency, arrogance, and hubris. Although many leaders are very wealthy, for the most part, you would not know this from their dress, their office, their demeanor, their attitude, or any outward appearance. Few of the leaders, if any, take credit themselves. There is a sincere respect for line workers, where many had begun their careers.” (pgs. 139, 140)

6. Be an Execution and Technology Champion

“The high-organic companies generally do not have unique strategies, products, or services, nor are they market-leading innovators. But they are execution champions—day after day, they have figured out how to get consistent high-quality performance from their people. These companies use technology to drive efficiencies across their value chain. To them, technology is not a service function; it is an operational function.” (pgs. 23, 161)
source: THE ROAD TO ORGANIC GROWTH (Edward D. Hess)



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